I am surprised at the negative reviews. I also purchased a laser hair removal from Groupon. Yes I still have some hair after finishing the 6 treatments, but there was no promise that it would all be gone after 6. I thought the staff was very friendly and informative and I got turned onto the "Obagi" skin care line and I lust love that as well. I will for sure go back. Also I never had a problem with scheduling, long waits, or feeling like it was an assembly line. Thank you Masri Clinic and hope to see you soon!